# Security

## Can we change the password by our own?

Yes, but it's recommended to upgrade the latest firmware. Or else it might be failed to change the password directly on the page of Security.

## Why is it failed to log into the encoder after changing the password on the page of Security?

Previously it's not allowed to change the password directly on this page, therefore it's recommended for you to upgrade the latest firmwares.

**You can read more about how to upgrade the latest firmwares**:

{% content-ref url="/pages/-MP4TkkoSXDOIfmEunMO" %}
[Upgrade Firmware](/upgrade/upgrade-firmware.md)
{% endcontent-ref %}


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.jtokenapp.com/resources/faq/security.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.