# WIFI

## Why is it failed to connect to WiFi?

Please follow below steps:

1. Double check whether the SSID is named after the combination with alphabets in English and numbers only;
2. Double check whether the password entered is correct;
3. Power off the encoder and plug out the ethernet cable to make WiFi valid.

{% hint style="info" %}
:man\_mage: **Tips**: It can only be used for receiving WiFi signal instead of the access point for you to search it on your smartphone.
{% endhint %}


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.jtokenapp.com/resources/faq/network/wifi.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.