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Video Encoder
Video Encoder
  • About JTOKEN
  • 📌GETTING STARTED
    • Introduction
    • Quick Start
      • 1️⃣Connection Diagram
      • 2️⃣Download & Install
      • 3️⃣Configure IP
      • 4️⃣Access Encoder
      • 5️⃣Configure Video
      • 6️⃣Configure RTMP
    • Aerial Video
  • 🔧Tools
    • IPCManager
      • Download
      • Quick Start
    • ActiveX
  • ✨SETTING
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    • System
      • System Status
      • Date & Time
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    • Network
      • TCP/IP
      • DDNS
      • WIFI
      • HTTP
      • RTSP
      • RTMP
      • SRT
      • Multicast
      • Unicast
      • 4G
    • Video/Audio
      • Audio
      • Video
      • OSD
      • Image
    • Storage
      • Storage
      • Record
      • View Record
    • Security
  • 📤Upgrade
    • Upgrade Firmware
  • 🎆RESOURCES
    • FAQ
      • EDID
      • Preview
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        • TCP/IP
        • WIFI
        • HTTP
        • RTSP
        • RTMP
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      • Video/Audio
        • Audio
        • Soundtrack
      • Storage
      • Security
      • Upgrade
    • Official Store
    • YouTube Channel
  • 🎨Application
    • OBS
    • vMix
    • XSplit
    • YouTube
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On this page
  • What should we do if it prompts you "failed to upgrade" or "upload failure"?
  • What should we do if it's failed to detect the encoder via IPCManager after upgrading?
  1. 🎆RESOURCES
  2. FAQ

Upgrade

PreviousSecurityNextOBS

Last updated 3 years ago

What should we do if it prompts you "failed to upgrade" or "upload failure"?

  1. Please double check whether the network connection is normal;

  2. Please select the device(s), click "Cancel" and then click "Upgrade" again;

What should we do if it's failed to detect the encoder via IPCManager after upgrading?

  1. Please double confirm whether the encoder can be powered on and running;

  2. Please make sure you still remember the IP of encoder and it's okay to PING it;

  3. Please download and install and follow below steps:

  • Always PING 192.168.1.120 (for example)

  • Click Firmware Upgrade->Enter the Specified IP->Add IPC

  • Select the latest firmare->Enter User Name and Password->Select the device->Upgrade

  • If failed to upgrade, please try to connect it to your PC with ethernet cable and try again;

IPCManager_V3.00.08