Upgrade

What should we do if it prompts you "failed to upgrade" or "upload failure"?

1. Please double check whether the network connection is normal;

2. Please select the device(s), click "Cancel" and then click "Upgrade" again;

What should we do if it's failed to detect the encoder via IPCManager after upgrading?

1. Please double confirm whether the encoder can be powered on and running;

2. Please make sure you still remember the IP of encoder and it's okay to PING it;

3. Please download and install IPCManager_V3.00.08 and follow below steps:

• Always PING 192.168.1.120 (for example)

• Click Firmware Upgrade->Enter the Specified IP->Add IPC

• Select the latest firmare->Enter User Name and Password->Select the device->Upgrade

• If failed to upgrade, please try to connect it to your PC with ethernet cable and try again;