FAQ

Below are frequently asked questions and reasons & resolutions:

No image

• Please confirm whether video source is well connected to HDMI output connector of receiver;

• Please confirm whether receiver is powered on normally;

• Please confirm whether monitor is working properly;

Shown "Searching TX"

• Please check whether transmitter is powered on normally;

• The signal is weak at receiver side. It's recommended to reduce the transmission distance appropriately;

• Please power off and reboot or re-pair;

Shown "No Signal Input"

• Please check whether the signal source of HDMI is normal;

• Please confirm whether the output resolution of the signal source is within the supported range;

• Please confirm whether the signal source is connected to the HDMI input of the transmitter;

Short Transmission Distance

• The signal is weak, please adjust the antenna angle or the device placement

• Concrete walls, brick walls, wallpaper, metal doors, bullet-proof glass, etc. have a relatively large attenuation of RF signals. Please avoid such obstacles as much as possible in the straight transmission path;

• Caused by co-channel interference. Please adjust the channel to avoid interference frequency;

Image Lagged

• The signal is weak, please adjust the antenna angle or the device placement;

• Caused by co-channel interference. Please adjust the channel to avoid interference frequency;

• The equipment is too far away. It's recommended to reduce the transmission distance appropriately;

Infrared Return invalid

• Please confirm whether the infrared transmitter or receiver is inserted into the wrong hole;

• The infrared transmitter should be placed in front of the receiving range of the receiving device as much as possible;