# FAQ

## **Below are frequently asked questions and reasons & resolutions:**

### No image

* Please confirm whether video source is well connected to HDMI output connector of receiver;
* Please confirm whether receiver is powered on normally;
* Please confirm whether monitor is working properly;

### Shown "Searching TX"

* Please check whether transmitter is powered on normally;
* The signal is weak at receiver side. It's recommended to reduce the transmission distance appropriately;
* Please power off and reboot or re-pair;

### Shown "No Signal Input"

* Please check whether the signal source of HDMI is normal;
* Please confirm whether the output resolution of the signal source is within the supported range;
* Please confirm whether the signal source is connected to the HDMI input of the transmitter;

### Short Transmission Distance

* The signal is weak, please adjust the antenna angle or the device placement
* Concrete walls, brick walls, wallpaper, metal doors, bullet-proof glass, etc. have a relatively large attenuation of RF signals. Please avoid such obstacles as much as possible in the straight transmission path;
* Caused by co-channel interference. Please adjust the channel to avoid interference frequency;

### Image Lagged

* The signal is weak, please adjust the antenna angle or the device placement;
* Caused by co-channel interference. Please adjust the channel to avoid interference frequency;
* The equipment is too far away. It's recommended to reduce the transmission distance appropriately;

### Infrared Return invalid

* Please confirm whether the infrared transmitter or receiver is inserted into the wrong hole;
* The infrared transmitter should be placed in front of the receiving range of the receiving device as much as possible;