> For the complete documentation index, see [llms.txt](https://docs.jtokenapp.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.jtokenapp.com/video-encoder-pro/resources/faq/security.md).

# Security

## Can we change the password by our own?

Yes, but it's recommended to upgrade the latest firmware. Or else it might be failed to change the password directly on the page of Security.

## Why is it failed to log into the encoder after changing the password on the page of Security?

Previously it's not allowed to change the password directly on this page, therefore it's recommended for you to upgrade the latest firmwares.

**You can read more about how to upgrade the latest firmwares**:

{% content-ref url="/pages/-MP4TkkoSXDOIfmEunMO" %}
[Upgrade Firmware](/video-encoder-pro/upgrade/upgrade-firmware.md)
{% endcontent-ref %}


---

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