> For the complete documentation index, see [llms.txt](https://docs.jtokenapp.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.jtokenapp.com/video-encoder-pro/resources/faq/network/wifi.md). # WIFI ## Why is it failed to connect to WiFi? Please follow below steps: 1. Double check whether the SSID is named after the combination with alphabets in English and numbers only; 2. Double check whether the password entered is correct; 3. Power off the encoder and plug out the ethernet cable to make WiFi valid. {% hint style="info" %} :man\_mage: **Tips**: It can only be used for receiving WiFi signal instead of the access point for you to search it on your smartphone. {% endhint %} --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://docs.jtokenapp.com/video-encoder-pro/resources/faq/network/wifi.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.