# About JTOKEN

JTOKEN is dedicated to provide our customers with the professional live streaming devices like HDMI video encoder and network cameras for live broadcasting video to YouTube Facebook etc. as well as industrial communication devices like 5G 4G IoT/M2M-optimized industrial modules, industrial adapters, industrial routers etc.

{% hint style="info" %}
:man\_mage: **Tips**: All of firmware should be upgraded with the tool "[**IPCManager**](https://docs.exvist.com/encoder/tools/ipcmanager/download)" only!!!
{% endhint %}

## Product Line

{% content-ref url="/spaces/Ohz3fkychFBZheakuBET" %}
[Video Encoder Pro](https://docs.jtokenapp.com/video-encoder-pro/)
{% endcontent-ref %}

{% content-ref url="/spaces/mrI4pjyGxxoMrdFX0oer" %}
[Network Camera](https://docs.jtokenapp.com/live-camera/)
{% endcontent-ref %}

{% content-ref url="/spaces/CTEn0EhKzVGr1NreS4eP" %}
[4K Extender](https://docs.jtokenapp.com/4k-extender/)
{% endcontent-ref %}

{% content-ref url="/spaces/yK6nFqTt4ziUhg7Ujlye" %}
[1080P Extender](https://docs.jtokenapp.com/1080p-extender/)
{% endcontent-ref %}


# Introduction

## Brief Introduction

Thanks for purchasing our products. The video encoder is mainly used for CCTV surveillance, IPTV live broadcast, WeMedia broadcast, major sports broadcast, remote teaching, tele-medicine, wedding ceremonies, video conference etc. It adopts high performance SOC which is capable of collection, compression and transmission of video and audio together. Integrated with H.265 video encoding algorithm, it can be better to transmit and save the videos by halving storage space and bandwidth. The embedded web server allows users to easily monitor and remotely control front-end video from browsers like IE, Microsoft Edge, Google Chrome, Firefox, Safari etc. If possible, it’s recommended to use Google Chrome directly.

The tested streaming media servers include Tencent Cloud, Alibaba Cloud, Baidu Cloud, 163Yun, QINIU, AUDIANYUN, LE Cloud, MUDU.TV, Youtube and Wowza etc. It’s compatible with Hikvision’s NVR & CMS (iVMS-4200) and Dahua’s NVR & CMS (SmartPSS) by private protocols. Video protocols like TS stream, RTMP, HTTP, RTSP and ONVIF are all supported. It also supports AAC、G.711U and G.711A audio encoding.

{% hint style="info" %}
:man\_mage: **NOTE:** This document might be changed and updated at any time without notice. If you have any questions, please contact us directly.
{% endhint %}

## Function Introduction

{% embed url="<https://youtu.be/WSsYhH0XFRo>" %}


# Quick Start

In this section, you will learn how to quickly start live streaming to YouTube, Facebook, Twitch etc. with our encoder. Please follow below steps:

{% content-ref url="/pages/-MRyZG2YjIVvye0eXmii" %}
[1️⃣Connection Diagram](/getting-started/quick-start/connection-diagram)
{% endcontent-ref %}

{% content-ref url="/pages/-MRyZOE6JJRPN3Za4KFs" %}
[2️⃣Download & Install](/getting-started/quick-start/download-and-install)
{% endcontent-ref %}

{% content-ref url="/pages/-MRyZU0dKtPcOvzORNQV" %}
[3️⃣Configure IP](/getting-started/quick-start/configure-ip)
{% endcontent-ref %}

{% content-ref url="/pages/-MRyZWUiLZf\_EmV48qCD" %}
[4️⃣Access Encoder](/getting-started/quick-start/access-encoder)
{% endcontent-ref %}

{% content-ref url="/pages/-MRyZh2W77t1kszxPI\_w" %}
[5️⃣Configure Video](/getting-started/quick-start/configure-video)
{% endcontent-ref %}

{% content-ref url="/pages/-MRyZmVrXQnynr0VEAwG" %}
[6️⃣Configure RTMP](/getting-started/quick-start/configure-rtmp)
{% endcontent-ref %}


# 1️⃣Connection Diagram

## Connection Diagram

Power on encoder and connect it to router via ethernet cable

![Connection Diagram](/files/-MP4-3vgzLWR0BGMlT2F)

{% hint style="info" %}
:man\_mage: **Tips:** At the very beginning, it's strongly recommended to follow this instructions to connect the encoder, especially for network segment issues.
{% endhint %}


# 2️⃣Download & Install

## Download IPCManager <a href="#download-and-install" id="download-and-install"></a>

Download it from the following links

| OS      | Links                                                                                                                          |
| ------- | ------------------------------------------------------------------------------------------------------------------------------ |
| Windows | ​[NEU\_IPCManager\_V4.03.06\_win\_x86-64](https://drive.google.com/file/d/11X9uJfAIA2C2iturCkS2_zG86ejT1mGK/view?usp=sharing)​ |
| Mac     | ​[NEU\_IPCManager\_V4.02.37\_mac\_x86-64](https://drive.google.com/file/d/1TvSnfjKkKfueP15la12CKAvs2rgZJI9c/view?usp=sharing)​ |

## Install IPCManager&#x20;

Install it by the following steps:

* Right click the application and run as administrator;
* Select the corresponding language from the drop-down list (English, Polish, Russian, Japanese, German, Simplified Chinese, Traditional Chinese are available for Windows. Only English for MAC version.)
* Click Next-->Next-->Install

{% content-ref url="/pages/-MPYz7uRK\_qKFCqzrUkW" %}
[Download](/tools/ipcmanager/download)
{% endcontent-ref %}


# 3️⃣Configure IP

## Configure IP via IPCManager

* Run IPCManager (If you already installed it)
* Enter username & password (admin & 12345 by default)
* Select the encoder you would like to set
* Click checkbox of DHCP-->Modification-->Close-->Refresh

![](/files/-MP41qnTWu3p_6BEpCo7)

{% hint style="info" %}
:man\_mage: **NOTE**: please ensure the encoder and your PC are on the same network segment if it’s connected to the same router. That’s why it’s recommended to use DHCP to obtain IP address to make it for sure.
{% endhint %}

### Video Tutorial <a href="#video-tutorial" id="video-tutorial"></a>

{% embed url="<https://youtu.be/xizUeJn7RT8>" %}


# 4️⃣Access Encoder

## Access Encoder from a Browser

* Start a browser like IE, Chrome, Firefox (Chrome Recommended);
* Enter the IP address you configured above via IPCManager;
* Enter username (admin) and password (12345 by default);

![Login](/files/-MP4476WS2cJK4nvR0D9)

* Click “Sign In” and the Preview page opens in your browser

![Preview](/files/-MP47f8SiFBV7I3Mtc1l)

{% hint style="info" %}
:man\_mage: **Tips:** Generally it's recommended to access the encoder from Chrome. But for the issue of Flash, please don't worry about that. We're doing our best to add HTML5. Once firmware is released, we will updated accordingly.
{% endhint %}

## Video Tutorial

{% embed url="<https://youtu.be/gOMw1VFFaCQ>" %}


# 5️⃣Configure Video

## Configure Video

* Go to Setting-->Video/Audio-->Video&#x20;
* Key Interval set as 10(Reference Value)&#x20;
* Bitrate set as 500(Reference Value)

![](/files/-MP4IIAXXyaQj4VdC0ip)

{% hint style="info" %}
:man\_mage: **Tips:** At the every beginning, it's strongly recommended for you to use the reference values to start streaming because much more uplink bandwidth will be consumpted. Or else it might affect the effect of pushing.
{% endhint %}


# 6️⃣Configure RTMP

Take YouTube as example

## Configure RTMP Address <a href="#configure-rtmp" id="configure-rtmp"></a>

* Go to Setting-->Network-->RTMP-->Enable(True)
* Enter Push URL: copy Stream URL and Stream Key from YouTube Studio into column of Push URL below

![RTMP PUSH URL](/files/-MP4K1SaTH58xaRL3U0i)

## YouTube Studio

Go back to YouTube Studio after setting RTMP PUSH URL


# Aerial Video

{% embed url="<https://youtu.be/AAtLPyZNdRQ>" %}


# IPCManager

## What is the IPCManager?

As for encoders, IPCManager is just one tool designed for below:

* Searching encoders in the attached network;
* Quickly modifying IP addresses in batch;
* Upgrading the latest firmware for encoders in batch;
* Restoring the encoder to the default factory settings;
* Rebooting the encoder;
* Modifying the password;

{% hint style="info" %}
:man\_mage: **Tips:**  Usually it's only designed for the above features, it's not workable to do more settings like wireless connection via IPCManager.
{% endhint %}

**You can read more about how to upgrade via IPCManager**:

{% content-ref url="/pages/-MP4TkkoSXDOIfmEunMO" %}
[Upgrade Firmware](/upgrade/upgrade-firmware)
{% endcontent-ref %}


# Download

## Windows

{% file src="/files/kSMrnXRUupW38mQ3F2mh" %}

* NOTE: Windows only. **Ugrading Available after Latest Firmware, Or Only Used for Searching.**

{% file src="/files/-MjCqObu6zoVlS0q99ke" %}
NEU\_DeviceManager\_V5.04.03\_win\_x86
{% endfile %}

* NOTE: Windows only. **Ugrading Unavailable, Only Used for Searching.**

{% file src="/files/-MjCptLHIO1HO\_k12ske" %}
NEU\_IPCManager\_V4.03.06\_win\_x86-64
{% endfile %}

* NOTE: Windows only. **Strongly Recommended!!! Upgrading & Searching Available.**

## MAC

{% file src="/files/4hYabPKc07yQjEdYWjQW" %}

* NOTE: <mark style="color:red;">**MAC**</mark> only. **Ugrading Available after Latest Firmware, Or Only Used for Searching.**

{% file src="/files/otjhGzQnzlRiH3zAkkaN" %}

* NOTE: <mark style="color:red;">**MAC**</mark> only. **Strongly Recommended!!! Upgrading & Searching Available.**

## Installation

* Right click the application and run as administrator;
* Select the corresponding language from the drop-down list (English, Polish, Russian, Japanese, German, Simplified Chinese, Traditional Chinese are available for Windows. Only English for MAC version.)&#x20;
* Click Next-->Next-->Install

![](/files/-MPZ6Jue0UQGiow2zwo1)


# Quick Start

## Quick Start for IPCManager

{% embed url="<https://youtu.be/AoD4s09XnwE>" %}

## Modify Password via IPCManager

* Run IPCManager if you already installed it;
* Go to Tab "Configurations"->Refresh->Modify Password
* Enter the new password->Confirm password->Click "Set"
* Try to access the encoder from browser to verify whether it's valid;

{% hint style="info" %}
:man\_mage: **Tips:**  It's okay to modify the password via IPCManager and UI if you already upgraded the latest firmware V2.41.201231.&#x20;
{% endhint %}


# ActiveX

Available for IE only

## Download

Download ActiveX from the following link if you don't have:

{% file src="/files/-MlXyRfDq9BIWmRIfEVb" %}
IPCOCX4 version 4.3.0
{% endfile %}

NOTE: HTML 5 Supported.

{% hint style="info" %}
:man\_mage: **Tips**: It's strongly recommended for you to install the above ActiveX and then restart your PC to make it valid. Later it should be easier for you to preview live video feed from browser like IE.
{% endhint %}


# Preview

## Preview

* Start a browser like IE, Chrome, Firefox (Chrome Recommended);
* Enter the IP address you configured above via IPCManager;
* Enter username (admin) and password (12345 by default);

![Login](/files/-MP4476WS2cJK4nvR0D9)

* Click “Sign In” and the Preview page opens in your browser

![Preview](/files/-MP47f8SiFBV7I3Mtc1l)

{% hint style="info" %}
:man\_mage: **Tips:** Generally it's recommended to access the encoder from Chrome. But for the issue of Flash, please don't worry about that. We're doing our best to add HTML5. Once firmware is released, we will updated accordingly.
{% endhint %}

## Video Tutorial

{% embed url="<https://youtu.be/gOMw1VFFaCQ>" %}

**You can read more about FAQ for Preview**:

{% content-ref url="/pages/-MPj6gw4C9iTSzTJ8BQo" %}
[Preview](/resources/faq/preview)
{% endcontent-ref %}


# System

In this section, you will learn more system information:

{% content-ref url="/pages/-MPZY7TfxU0XPgGEjDcd" %}
[System Status](/setting/system/system-status)
{% endcontent-ref %}

{% content-ref url="/pages/-MPZYEliOH20T2ZMHiLQ" %}
[System Info](/setting/system/system-info)
{% endcontent-ref %}

{% content-ref url="/pages/-MPZYLKmaJha\_qKX62yT" %}
[Maintain](/setting/system/maintain)
{% endcontent-ref %}


# System Status

## System Status

* Go to Setting->System->System Status

| Item                                   | Description               |
| -------------------------------------- | ------------------------- |
| Video input: 1920x1080\@60HZ           | Detected resolution       |
| Audio input: PCM 2CH 48000HZ           | Detected audio source     |
| System mode: 2\*1080P\@25/30+D1\@25/30 | Two modes to select       |
| Button "Save"                          | Click to save settings    |
| Button "Reset"                         | Click to discard settings |

![System Status](/files/-MPbiGZUaAD81aVW6RUm)

{% hint style="info" %}
:man\_mage: **Tips**: If "1920x1080P\@30HZ" is shown in the video input, that means no video source is detected via HDMI. Please check whether HDMI cable is well plugged in or not.
{% endhint %}


# Date & Time

## Time Zone

* Go to Setting->System->Date & Time->Sync Time

| Item         | Description                    |
| ------------ | ------------------------------ |
| Device time  | Date & time will be shown here |
| Time zone    | GMT±14                         |
| Sync mode    | Manually/NTP(By default)       |
| NTP Server   | pool.ntp.org(By default)       |
| NTP Port     | 123(By default)                |
| NTP Interval | 1/2/3/4/5/6H                   |

![](/files/-MPsMn3DqIBjo7yJbJTT)

**You can learn more about date & time on the page of OSD:**

{% content-ref url="/pages/-MPazgoIYp5Zi38vb75r" %}
[OSD](/setting/video-audio/osd)
{% endcontent-ref %}


# System Info

## System Info

* Go to Setting->System->System Info

| Item             | Description                             |
| ---------------- | --------------------------------------- |
| Firmware version | Version and date of release             |
| Hardware version | Hardware version                        |
| Mac address      | Unique Mac address                      |
| Serial number    | Related to A/D/E and date of production |

![System Info](/files/-MPbktovaIzEi6bJd2n9)


# Maintain

## Maintain

* Go to Setting->System->Maintain

| Item           | Description                                                                 |
| -------------- | --------------------------------------------------------------------------- |
| System reboot  | Click "System reboot" to reboot the encoder                                 |
| System default | Click "System default" to reset the encoder to the default factory settings |
| Upgrade        | Strongly recommended to do upgrading via IPCManager                         |

![Maintain](/files/-MPbkyv4Mmx-3OSF6E7t)

**You can read more about how to upgrade via IPCManager**

{% content-ref url="/pages/-MP4TkkoSXDOIfmEunMO" %}
[Upgrade Firmware](/upgrade/upgrade-firmware)
{% endcontent-ref %}


# Network

In this section, you will learn how to set network settings:

{% content-ref url="/pages/-MPZYw1m3KuE24mzPuTT" %}
[TCP/IP](/setting/network/tcp-ip)
{% endcontent-ref %}

{% content-ref url="/pages/-MPZZ03bpnlnX1uddw10" %}
[DDNS](/setting/network/ddns)
{% endcontent-ref %}

{% content-ref url="/pages/-MPaygZvv47dJmk1fGu3" %}
[WIFI](/setting/network/wifi)
{% endcontent-ref %}

{% content-ref url="/pages/-MPaym\_JKIeSmB0I209G" %}
[HTTP](/setting/network/http)
{% endcontent-ref %}

{% content-ref url="/pages/-MPayqWAxgHQ\_xe1yKKS" %}
[RTSP](/setting/network/rtsp)
{% endcontent-ref %}

{% content-ref url="/pages/-MPaytyCyrg-6-59Vez3" %}
[RTMP](/setting/network/rtmp)
{% endcontent-ref %}

{% content-ref url="/pages/-MPayxXnWh0sDUQiVB11" %}
[SRT](/setting/network/srt)
{% endcontent-ref %}

{% content-ref url="/pages/-MPaz-Q3uKWQwwm1wiTA" %}
[Multicast](/setting/network/multicast)
{% endcontent-ref %}

{% content-ref url="/pages/-MPaz30nGqEgGGhSBcbF" %}
[Unicast](/setting/network/unicast)
{% endcontent-ref %}


# TCP/IP

## TCP/IP

* Go to Setting->Network->TCP/IP

| Item      | Description               |
| --------- | ------------------------- |
| DHCP      | Obtain IP via DHCP server |
| Static IP | Manually set IP           |
| DNS       | Default DNS 8.8.8.8       |

![TCP/IP](/files/-MPbyQ7hdicmi2p-kmxb)

{% hint style="info" %}
:man\_mage: **Tips**: We're afraid the default DNS might not be available in EU. If it's failed to push live stream to YouTube, please try to change another DNS.
{% endhint %}

## Configure IP

### Configure IP via IPCManager

* Run IPCManager (If you already installed it)
* Enter username & password (admin & 12345 by default)
* Select the encoder you would like to set
* Click checkbox of DHCP-->Modification-->Close-->Refresh

![Obtain IP via DHCP](/files/-MP41qnTWu3p_6BEpCo7)

### Video Tutorial

{% embed url="<https://youtu.be/xizUeJn7RT8>" %}
Configure IP via IPCManager
{% endembed %}

{% content-ref url="/pages/-MPxHLs8V0pH94ly0\_gs" %}
[TCP/IP](/resources/faq/network/tcp-ip)
{% endcontent-ref %}


# DDNS

## DDNS

* Go  to Setting->Network->DDNS

| Item            | Description                        |
| --------------- | ---------------------------------- |
| Enable          | True: Enable or False: Disable     |
| Server          | 3322 or Oray to select             |
| Domain          | Enter domain                       |
| Username        | Enter username of the above domain |
| Password        | Enter password of the above domain |
| Update Interval | 1H, 2H, 4H, 6H, 12H to select      |

![DDNS](/files/-MPbydLOioRB_UDDdf0E)


# WIFI

Only Available for WiFi Encoders

## Configure WiFi

* Go to Setting-->Network-->WiFi-->Double Click Trusted SSID&#x20;
* Enter correct password to SSID and Click “Save”&#x20;
* Refresh and Link Status will be shown “Connected” below which means it’s already connected to WiFi. If disconnected, please try it again or check whether MAC address of this encoder is in the whitelist of your router.

![](/files/-MP4MOc6nExNgLFGIwA7)

{% hint style="info" %}
:man\_mage: **Tips**: It's necessary to plug out the ethernet cable and power off the encoder to reboot it to make WiFi valid.
{% endhint %}

**You can read more about FAQ for WIFI**:

{% content-ref url="/pages/-MPxKOo3dssxSOQ\_nc02" %}
[WIFI](/resources/faq/network/wifi)
{% endcontent-ref %}


# HTTP

## HTTP

* Go to Setting->Network->HTTP

| Item    | Description                  |
| ------- | ---------------------------- |
| Port    | Change port if required      |
| TS      | 0: Main Stream/1: Sub Stream |
| HLS     | 0: Main Stream/1: Sub Stream |
| Complex | Video & Audio together       |

![](/files/-MWZZLDW9CfcIz3lETLz)

{% hint style="info" %}
:man\_mage: **Tips**: it's supported to play video via HLS protocol on VLC and smartphone. Just paste the above links into VLS or your smartphone.
{% endhint %}

You can read more about FAQ for TS and HLS:

{% content-ref url="/pages/-MPxKYPwiombeRTq8a\_y" %}
[HTTP](/resources/faq/network/http)
{% endcontent-ref %}

## Video Tutorial for Native Stream HLS

In this video, we're going to show you how to use HLS to view H.264 video stream in browser-Chrome/Safari on our iPhone.

{% embed url="<https://youtu.be/Es5pPhaz7zY>" %}

## Video Tutorial for Streaming Audio Only

{% embed url="<https://youtu.be/BiNbQ8O3T68>" %}


# RTSP

## RTSP

* Go to Setting->Network->RTSP

| Item        | Description             |
| ----------- | ----------------------- |
| Port        | Change port if required |
| Main Stream | 0: Main Stream          |
| Sub Stream  | 1: Sub Stream           |

![RTSP](/files/-MPbzb-hVMHMwh5OxZDI)

### How can we get lower latency via VLC when playing video on your iPad?

{% embed url="<https://youtu.be/b9uSwdg_Tbo>" %}


# RTMP

## RTMP

* Go to Setting->Network->RTMP

| Item      | Description                                                |
| --------- | ---------------------------------------------------------- |
| Channel   | Main or sub stream to select                               |
| Enable    | True: Enable or False: Disable                             |
| Push mode | Three modes: Complex(Video\&Audio), Video only, Audio only |
| Push URL  | Format: Stream URL/Stream Key(Take YouTube as example)     |

![RTMP](/files/-MPcF23japMg7gfc5XMl)

You can read more about FAQ for RTMP:

{% content-ref url="/pages/-MQ-oSMMZPkOYDY7qQVw" %}
[RTMP](/resources/faq/network/rtmp)
{% endcontent-ref %}


# SRT

## What is SRT?

SRT, the abbreviation of Secure Reliable Transport protocol, is an open source live streaming protocol which brings pristine quality, low latency live video over the public Internet.

## Configure SRT

* Go to Setting->Network->SRT

| Item      | Decription                                                 |
| --------- | ---------------------------------------------------------- |
| Channel   | Main or Sub stream to select                               |
| Enable    | True: Enable or False: Disable                             |
| Push mode | Three modes: Complex(Video\&Audio), Video only, Audio only |
| Push URL  | Varies from different modes                                |

### Caller Mode (OBS for Example)

* Double confirm the IP address of the PC with OBS/vMix installed by WIN+R->CMD->ipconfig/all->Check "Ethernet Adapter" and get the IP
* Access the encoder from browsers and go to Setting->Network->Tab SRT->Enable SRT->Enter URL: **srt://**<mark style="color:purple;">**192.168.1.97**</mark>**:20001?mode=caller** {**NOTE:&#x20;**<mark style="color:purple;">**192.168.1.97**</mark>**&#x20;is the IP address of PC with OBS or vMix installed**}->Click "Save" as below:

![](/files/iwVYeW3Lkn0w608gmIw6)

* Run OBS->Add->Media Source->Check the checkbox of Local File->Input: **srt://**<mark style="color:purple;">**192.168.1.97**</mark>**:20001?mode=listener\&latency=50** {**NOTE:&#x20;**<mark style="color:purple;">**192.168.1.97**</mark>**&#x20;is the IP address of PC with OBS or vMix installed**}->Click "Okay"->Wait for a while and the video will be shown as below:

![](/files/xaLzG9R1ANmyws3UOi8Y)

### Listener Mode (OBS for Example)

* Run IPCManager->Double confirm the IP address of encoder;
* Access the encoder from browser->Setting->Network->SRT->Enter PUSH URL: **srt://**<mark style="color:purple;">**192.168.1.196**</mark>**:20001?mode=listener** {**NOTE:&#x20;**<mark style="color:purple;">**192.168.1.196**</mark>**&#x20;is the IP address of encoder**}->Click"Save" as below:

![](/files/XwSlAT3GZxXjGEl4ThJo)

* Run OBS->Add->Media Source->Check the checkbox of Local File->Input: **srt://**<mark style="color:purple;">**192.168.1.196**</mark>**:20001?mode=caller\&latency=50** {**NOTE:&#x20;**<mark style="color:purple;">**192.168.1.196**</mark>**&#x20;is the IP address of encoder**}->Click "Okay"->Wait for a while and the video will be shown as below:

![](/files/BIcd1RqLbk7MBBbr3NDq)

### Rendezvous Mode

* Go to Setting->Network->Tab SRT->Enter PUSH URL from the SRT Server:

![SRT](/files/-MPcFHdBv_8r8f885sMp)

## Video Tutorial

{% embed url="<https://youtu.be/DWyKdBLEqRI>" %}


# Multicast

## Multicast

* Go to Setting->Network->Multicast

| Item              | Description                    |
| ----------------- | ------------------------------ |
| Channel           | Main or Sub stream to select   |
| Enable            | True: Enable or False: Disable |
| Multicast address | \[224.0.0.1\~239.255.255.254]  |
| Port              | Change port if required        |

![Multicast](/files/-MPcFeC1Nglqb7E73yIB)


# Unicast

## Unicast

* Go to Setting->Network->Unicast

| Item            | Description                    |
| --------------- | ------------------------------ |
| Channel         | Main or Sub stream to select   |
| Enable          | True: Enable or False: Disable |
| Unicast address | Enter the unicast address      |
| Port            | Change port if required        |

![Unicast](/files/-MPcGA-r1YQv7Ei9899a)


# 4G

Reserved Only

## 4G Reserved

![](/files/-MPnRevalapqY7LHQP7m)


# Video/Audio

In this section, you will learn how to set audio, video, OSD etc.:

{% content-ref url="/pages/-MPazbCYvFPBdW0u8Hhl" %}
[Audio](/setting/video-audio/audio)
{% endcontent-ref %}

{% content-ref url="/pages/-MPaze\_AD7NZg-3DKRr9" %}
[Video](/setting/video-audio/video)
{% endcontent-ref %}

{% content-ref url="/pages/-MPazgoIYp5Zi38vb75r" %}
[OSD](/setting/video-audio/osd)
{% endcontent-ref %}

{% content-ref url="/pages/-MPazjT8-NbKMUm8bk02" %}
[Image](/setting/video-audio/image)
{% endcontent-ref %}


# Audio

## Audio

* Go to Setting->Video/Audio->Audio

| Item          | Description                 |
| ------------- | --------------------------- |
| Audio input   | HDMI or Line-in(3.5mm only) |
| Codec type    | G.711A/G.711U/AAC           |
| Bitrate       | 48K, 64K, 128K, 256K        |
| Channel       | Stereo/Mono                 |
| Output volume | 0\~100 (For intercom only)  |

![](/files/-MPn_sONHlKMAvn19wCM)

{% hint style="info" %}
:man\_mage: **Tips**: It's necessary to reboot the device if you would like to switch audio input from HDMI to Line-in or Line-in HDMI when streaming to YouTube.
{% endhint %}

{% content-ref url="/pages/-MQ-pEkYMzlzaZny-\_tQ" %}
[Audio](/resources/faq/video-audio/audio)
{% endcontent-ref %}


# Video

## Video

* Go to Setting->Video/Audio->Video

### Video

| Item       | Description                                                            |
| ---------- | ---------------------------------------------------------------------- |
| Channel    | Main stream/Sub stream                                                 |
| Codec type | H.264/H.265                                                            |
| Resolution | <p>Up to 1920*1080P(Main Stream)</p><p>Up to 1280*720P(Sub Stream)</p> |
| Audio      | ON/OFF                                                                 |

### GOP

| Item         | Description |
| ------------ | ----------- |
| Key interval | 5-200       |

{% hint style="info" %}
:man\_mage: Tips: Set lower Key interval if better image quality is required.
{% endhint %}

### Bitrate Mode

| Item    | Description             |
| ------- | ----------------------- |
| Type    | CBR/VBR                 |
| Bitrate | 64-12000Kbit/s          |
| Quality | 0-5(VBR available only) |

### Framerate

| Item      | Description |
| --------- | ----------- |
| Framerate | Up to 30fps |

{% hint style="info" %}
:man\_mage: **Tips**: It depends on the chips and system mode. If system mode is 1\*1080P\@50/60, then it can set at most 50fps.
{% endhint %}

![](/files/-MPnfekOzzCGiAUTHiR6)

{% hint style="info" %}
:man\_mage: **Tips**: It's recommended to set lower bitrate like 500Kbits/s at the very beginning if your local bandwidth is not enough.
{% endhint %}


# OSD

## Video

| Item    | Description            |
| ------- | ---------------------- |
| Channel | Main stream/Sub stream |

## Date & Time

| Item        | Description                 |
| ----------- | --------------------------- |
| Enable      | True: Enable/False: Disable |
| X pos       | 0-1920                      |
| y pos       | 0-1080                      |
| Font        | 8-128                       |
| Color       | #000000-#FFFFFF             |
| Date format | YYYYMMDD/MMDDYYYY/DDMMYYYY  |
| Time format | 24H/12H                     |

![Date & Time](/files/-MPnsMnEhk6EuSLrHYyT)

## Text OSD

| Item        | Description                                  |
| ----------- | -------------------------------------------- |
| Enable      | True: Enable/False: Disable                  |
| X pos       | 0-1920                                       |
| y pos       | 0-1080                                       |
| Font        | 8-128                                        |
| Color       | #000000-#FFFFFF                              |
| Transparent | 0-128                                        |
| Content     | Enter what you'd like to show when streaming |
| Move        | True: Enable/False: Disable                  |

![Text OSD](/files/-MPqN1TOaginVXiGl_Ws)

## Picture OSD

| Item         | Description                 |
| ------------ | --------------------------- |
| Enable       | True: Enable/False: Disable |
| X pos        | 0-1920                      |
| y pos        | 0-1080                      |
| Transparent  | 0-128                       |
| Picture name | Name the picture you upload |
| Picture      | Upload picture in .jpg only |

![Picture OSD](/files/-MPqNEO0T7e6v4DvvjIe)


# Image

## Basic Settings

| Item       | Description |
| ---------- | ----------- |
| Saturation | 0-100       |
| Brightness | 0-100       |
| Sharpness  | 0-100       |
| Contrast   | 0-100       |

## Advanced Settings

| Item     | Description                 |
| -------- | --------------------------- |
| Corridor | True: Enable/False: Disable |

![Image](/files/-MPnpa8LTfGYoTuRUG7j)

{% hint style="info" %}
:man\_mage: **Tips**: Video will be shown vertically once corridor is enabled. It's primarily used for vertical broadcasting like TIKTOK.
{% endhint %}

## Video Tutorial

{% embed url="<https://youtu.be/VVZ_vOj067c>" %}


# Storage

Only available for encoder with SD card slots

In this section, you will learn how to use our encoder to record video:&#x20;

{% content-ref url="/pages/-MPb-24YcOcuVURCj2sp" %}
[Storage](/setting/storage/sdcard)
{% endcontent-ref %}

{% content-ref url="/pages/-MPb-80n7h2iFDvZ1MVK" %}
[Record](/setting/storage/record)
{% endcontent-ref %}

{% content-ref url="/pages/-MPb-BFuYidH7S6hV8j3" %}
[View Record](/setting/storage/view-record)
{% endcontent-ref %}


# Storage

## Storage

* Go to Setting-->Storage-->Click “Storage”-->Insert SD card&#x20;
* Refresh to check if SD card can be detected and format it

![](/files/-MP4OT84uOWJx4j8HLMd)


# Record

## Record Video

* Go to Record-->Select Main or Sub Stream-->Pack Time&#x20;
* Click “Start Recording” and it’s turn to “Stop Recording”&#x20;
* Check “Record Status” whether it’s shown “Recording”

![](/files/-MP4OhBF37T0VJIv_66I)

{% hint style="info" %}
:man\_mage: **Tips:** As well it'll be easier to press RES/REC button for 1 second to start recording or stop recording.
{% endhint %}


# View Record

## View Record

* Go to Setting-->Storage-->View Record&#x20;
* Select Date & Time-->Search-->All recordings will be listed&#x20;
* Click “Play” -->Video will be played after loading

![](/files/-MP4QWDhjQM-ORUgAva2)

{% hint style="info" %}
:man\_mage: **Tips:** it's recommended to click videos with durations for 10/20/30 minutes to play, or else it won’t be loaded successfully.
{% endhint %}

## Video Tutorial

{% embed url="<https://youtu.be/ocg5YTNiTNk>" %}


# Security

## Security

* Go to Setting->Security

![](/files/-MPnxayIGMSNhR9UY83O)

{% hint style="info" %}
:man\_mage: It's supported to change password here if it's already the latest firmware. Previously it can only be modified via IPCManager.
{% endhint %}


# Upgrade Firmware

## Upgrade firmware via IPCManager

* Run IPCManager if you already installed it&#x20;
* Enter username and password&#x20;
* Go to Firmware Upgrading-->Add Online IPC&#x20;
* Select the encoder and Browse the latest firmware&#x20;
* Click "Upgrade" and it will start upgrading immediately&#x20;
* Check "Upgrading Status" whether it's upgraded successfully&#x20;
* Go back to "IPC Searching" and click "Refresh" to check whether it's upgraded to the latest version

![](/files/-MP4W0rsmzvDrPhlky5m)

**NOTE**: It's strongly recommended to upgrade it via IPCManager instead of accessing it from the browser if you're not the professional guys.

## Video Tutorial

{% embed url="<https://youtu.be/5dtpqZeR7vo>" %}


# FAQ

In this section, you will learn frequently asked questions:

{% content-ref url="/pages/-MPx24OGzdHoRuLS3O6G" %}
[EDID](/resources/faq/edid)
{% endcontent-ref %}

{% content-ref url="/pages/-MPj6gw4C9iTSzTJ8BQo" %}
[Preview](/resources/faq/preview)
{% endcontent-ref %}

{% content-ref url="/pages/-MPxH3qgf\_y29wjUi-W5" %}
[Network](/resources/faq/network)
{% endcontent-ref %}

{% content-ref url="/pages/-MPxKhgT2uVb2C7iHf7-" %}
[Video/Audio](/resources/faq/video-audio)
{% endcontent-ref %}

{% content-ref url="/pages/-MPxQ0jRm1h7s-1fJaoh" %}
[Storage](/resources/faq/storage)
{% endcontent-ref %}

{% content-ref url="/pages/-MPxQ7jSYLsfCNvmQ2MQ" %}
[Security](/resources/faq/security)
{% endcontent-ref %}

## What is the main purpose of HDMI video encoder?

It’s primarily used for encoding audio and video from HDMI into network signal. The applicable industries are video surveillance like monitoring desktop of PC, live broadcasting and IPTV etc.

## Which NVRs can it be compatible with?

The encoder can be compatible with NVRs from Hikvision & Dahua by private protocol and it’s H.265 recording. But for NVRs from other brands, it can only be accessed by ONVIF protocol. Please note that NVR recording usually use audio by G.711, therefore it’s necessary to set G.711 for encoder, then it can be accessed by NVR. Rare NVRs can be compatible with AAC, like TP-LINK.

## What are commonly used addresses?

TS streaming media addresses:&#x20;

* <http://192.168.1.120:80/ts/0> (main stream)
* <http://192.168.1.120:80/ts/1> (sub stream)&#x20;

RTSP streaming media addresses:&#x20;

* <rtsp://192.168.1.120:554/live/0> (main stream)&#x20;
* <rtsp://192.168.1.120:554/live/1> (sub stream)

&#x20;UDP address:&#x20;

* udp\://@224.1.2.3:10000

## Why are settings set in IE (Internet Explorer) not saved?

It’s necessary to clear cache after setting the parameters in IE, or else all settings will not be valid; If you wouldn’t like to clear cache, it’s recommended to use Google Chrome instead, it will be valid immediately after clicking Save button. How should we clear cache in IE? Please see 1.3 or below screenshot:

![](/files/-MP4bD7MYEh22YyEOV4H)

## When can we use H.265 encoding?

In video surveillance, H.265 encoding can be used when connecting to NVRs from Hikvision and Dahua. Under network transmission, it’s no problem to use H.265 encoding only when streaming video by protocols of TS, RTSP and UDP.

## Why can we use only H.264 when live broadcasting? When can we use H.265 to do live broadcasting?

Currently RTMP standard protocol itself support H.264 only and Adobe already announced previously that it will be no more updates and maintenances for RTMP, that’s why H.265 is not available for RTMP. But it’s no problem for TS to do live broadcasting under H.265 encoding, which can be used for IPTV etc. however, the corresponding streaming media servers should be established by customers themselves. Generally, RTMP will be widely used for common live streaming platforms while TS stream will be used for private or self-established streaming platforms like IPTV.

## Can video and audio be encoded by encoder simultaneously?

Yes, it can

## How many seconds will be delayed when encoding?

Around 200ms

## What is the lowest voltage for the encoder?

12V, it’s recommended to use DC12V 2A power adapter.

## Can this encoder be powered by PoE?

Yes, HDMI video encoder with built-in POE can be powered directly by standard PoE switch(48W); But for basic encoders, you can also buy one POE splitter which get it powered by PoE.

## How does data of the encoder go?

Video & audio will be input from HDMI and output by RJ45, that’s why the primary purpose of encoder is to convert HDMI signal into IP signal and transmit it out.

## What is the maximum frames per second for this encoder?

Hi3516D can reach 1080P\@50fps while Hi3516A 1080P\@60fps

## How should we insert LOGO when streaming?

Insert LOGO from Setting->Video/Audio->OSD->Picture osd via Google Chrome. Also LOGO in 200\*200 & JPG only can be supported.

## Which live streaming platforms can be supported?

YouTube, Facebook Live, Wowza Streaming Engine, Twitch, USTREAM, LiveStream, Wirecast, vMix etc.

## What is maximum power consumption?

What is maximum power consumption?

## How many channels can be supported?

One channel only.

## Which operating systems does IPCManager not support?

XP & Win7 as the maintenance services are already stopped by Microsoft, therefore we won’t do more update and support.

## Does this encoder support video input by VGA, SDI, CVBS?

There is only one HDMI port for this encoder which doesn’t support video input by SDI and CVBS. But for VGA, you can buy one VGA to HDMI converter cable. For sure, if needed, we can help you with that.

## Can we use the Multicast either?

Yes, it can be set from Setting->Network->Multicast.

## How many languages can be supported by default for UI?

Only 2 by default: Simplified Chinese and English. And it can automatically recognize your system language and select languages accordingly.

## Can we stream live video simultaneously for main and sub stream?

Yes, but it’s necessary to set RTMP addresses respectively.

## What is the main difference for main stream and sub stream?

Main stream means higher resolution, primarily used for CCTV surveillance while sub stream means lower resolution for network transmission.

## Can live broadcast and surveillance be used simultaneously?

Yes, RTMP protocol will be used for live streaming while RTSP for surveillance, so it won’t be affected when simultaneously used.

## Which kind of NVR can support live streaming and surveillance as well as sound?

As far as we learned, only NVR from TP-Link can support AAC, while traditional manufacturers only support G.711, not AAC because of intellectual property. Besides, right now our encoder can be compatible with Hikvision’s NVR & CMS (iVMS-4200) and Dahua’s NVR & CMS (SmartPSS) by private Protocol.


# EDID

Compatibility of HDMI

## Why can it not detect the correct resolution especially when connecting to Camcorder?

It might be related to the compatibility issue of HDMI and it's strongly recommended to use 1080P instead of 1080i as the output resolution. Please follow below steps:

1. Power off the encoder and plug out the HDMI cable;
2. Try to set the output resolution for your camcorder like 1920\*1080(1080P);
3. Plug in the HDMI cable and power on the encoder;
4. Check whether it can detect the correct resolution;

If it still cannot detect the correct resolution or it's only 1080i for your camcorder, please follow below steps:

* Try to upgrade the encoder with latest firmware which might help;
* Try to buy one HDMI EDID emulator like [DIGITUS 4K HDMI EDID emulator](https://www.digitus.info/de/produkte/video-und-audio/video-konverter/da-70466/) which is verified by connecting to JVC camcorder;

**You can learn more about how to upgrade firmware**:

{% content-ref url="/pages/-MP4TkkoSXDOIfmEunMO" %}
[Upgrade Firmware](/upgrade/upgrade-firmware)
{% endcontent-ref %}

## What is the EDID?

&#x20;**Extended Display Identification Data** (**EDID**) is a [metadata](https://en.wikipedia.org/wiki/Metadata) format for [display devices](https://en.wikipedia.org/wiki/Display_device) to describe their capabilities to a video source (e.g. [graphics card](https://en.wikipedia.org/wiki/Graphics_card) or [set-top box](https://en.wikipedia.org/wiki/Set-top_box)). The data format is defined by a standard published by the Video Electronics Standards Association ([VESA](https://en.wikipedia.org/wiki/VESA)). For details, please click this link in Wikipedia: [Extended Display Identification Data](https://en.wikipedia.org/wiki/Extended_Display_Identification_Data).


# Preview

## Why does it show like the below?

Go to Setting->Video/Audio->Video->Change Codec type from H.265 to H.264

![Preview-Running in Circle](/files/-MPwyPLqkL93podXeWr-)

{% hint style="info" %}
:man\_mage: **Tips**: As Flash only supports H.264 instead of H.265, that's why it will show like the above photo if you're trying to preview the live video in browsers like Chrome, Edge, Firefox etc.
{% endhint %}

## Why does it show "Video Loss"?

That means the encoder doesn't detect any video source and 1920x1080\@30HZ will be shown from Setting->System->System Status. In this case, please follow below steps which might help you:

* Power off the encoder;
* Clean both connectors of HDMI cable with industrial alcohol;
* Re-plug in the HDMI cable and power on the encoder;
* Check whether it can detect video source;

![Video Loss](/files/-MPx8l42-zsunDew4ud4)

**You can learn more about EDID**:

{% content-ref url="/pages/-MPx24OGzdHoRuLS3O6G" %}
[EDID](/resources/faq/edid)
{% endcontent-ref %}

## How can we preview video in H.265?

You can preview via VLC player or access the encoder from IE.


# Network

In this section, you'll learn frequently asked questions about network:

{% content-ref url="/pages/-MPxHLs8V0pH94ly0\_gs" %}
[TCP/IP](/resources/faq/network/tcp-ip)
{% endcontent-ref %}

{% content-ref url="/pages/-MPxKOo3dssxSOQ\_nc02" %}
[WIFI](/resources/faq/network/wifi)
{% endcontent-ref %}

{% content-ref url="/pages/-MPxKYPwiombeRTq8a\_y" %}
[HTTP](/resources/faq/network/http)
{% endcontent-ref %}

{% content-ref url="/pages/-MQ-oSMMZPkOYDY7qQVw" %}
[RTMP](/resources/faq/network/rtmp)
{% endcontent-ref %}


# TCP/IP

## What is network segment?

&#x20;A **network segment** is a portion of a [computer network](https://en.wikipedia.org/wiki/Computer_network). The nature and extent of a segment depends on the nature of the network and the device or devices used to interconnect end stations. For more details, please check [Network Segment](https://en.wikipedia.org/wiki/Network_segment) on Wikipedia.

## How should we make sure the encoder and PC are on the same network segment? Two ways as below:

1. Obtain IP via DHCP (If it's only one DHCP server in your local network);
2. Manually set IP by following the same network segment of your PC:

* Check all IP addresses of your PC by WIN+R ->cmd ->ipconfig/all
* Set IP like 192.168.**1**.XXX if it's shown like below photo:

![](/files/-MQqY1OlHPrH_3eKxfZ2)

## Why is it failed to access the camera from Chrome like below promts "This site can't be reached"?

![](/files/-MYyLOdyw5KQgLbuQ1bU)

That's probably related to the issue of network segment. In other words, the IP camera and your PC are not on the same network segment. For example, the current IP of IP Camera is *192.168.**1**.120* while the IP of your PC is *192.168.**2**.169*, then to make sure they're on the same network segment, you can either add one more segment for your PC or follow below instructions to obtain IP for IP camera via DHCP:

1. Run IPCManager(If you already installed it);
2. Search the IP Camera;
3. Click "DHCP" to obtain IP for IP camera via DHCP;

**You can learn more from the below page**:

{% content-ref url="/pages/-MP3rZaVIKk2IAHHUUrq" %}
[IPCManager](/tools/ipcmanager)
{% endcontent-ref %}

## How should we add one more network segment for the PC?

Please follow below steps:

* Right click the icon "WiFi" of your PC&#x20;
* Click "Open Network & Internet Settings"

![](/files/-MYyLZxR78j5R2bPPD9l)

* Click"Ethernet"->Change adapter options->WLAN or Ethernet->Properties

![](/files/-MYyLitCQ9NBBh3R1tAE)

* Click"TCP/IPv4"->Advanced->Add one more segment like 192.168.2.119 for the PC->Ok:

![](/files/-MYyLpbIpw4VcTzl0DP6)

* Try to access the IP camera again from Chrome again and then it will be working

## Why is it failed to login via IPCManager?

Probably the encoder is not on the same network segment of your PC.

## Why is it failed to obtain IP via DHCP?

Please follow below steps to check:

1. Double check whether the encoder is connected to the router correctly;
2. Double check whether the DHCP server is enabled in your router;
3. Check whether it can obtain IP via DHCP.

## Which kind of DNSs should we use when streaming?

It's recommended to use the DNS of your local largest ISPs or other DNS like Google in EU especially for encoders under wireless connection. Just because we're afraid the default DNS 8.8.8.8 might not be available in EU.


# WIFI

Only Available for WIFI Encoders

## Why is it failed to connect to WiFi?

Please follow below steps:

1. Double check whether the SSID is named after the combination with alphabets in English and numbers only;
2. Double check whether the password entered is correct;
3. Power off the encoder and plug out the ethernet cable to make WiFi valid.

{% hint style="info" %}
:man\_mage: **Tips**: It can only be used for receiving WiFi signal instead of the access point for you to search it on your smartphone.
{% endhint %}


# HTTP

## Can we change the URL name for TS?

Yes, it's okay to add more alphabets in English and numbers only at the end of /ts/.

## Can we change the URL name for HLS?

Yes, it's okay to add more alphabets in English and numbers only before .m3u8.

## What's H5?

To make it simple, that's you can access the encoder from PC and even your smartphone directly. But for smartphone, currently you can only access it but there might be no video which needs further optimization. Once updated, we'll let you know.


# RTSP

## How can we get lower latency via VLC when playing video on your iPad?

{% embed url="<https://youtu.be/b9uSwdg_Tbo>" %}


# RTMP

## What's the correct format of PUSH URL?

That's Stream URL/Stream Key(Take YouTube as example). Please note there is a "/" between Stream URL and Stream Key.

## Can we push Audio only?

Yes, but it's only supported in the new firmwares. If not available, please upgrade it into the latest firmware. After that, please go to Setting->Network->RTMP->Select Audio for Push Mode.

## Why cannot we stream live video to YouTube via WiFi encoder?

First of all, please take it easy and follow below steps to use the WiFi encoder:

1. Connect it to your local network via ethernet cable;
2. Connect it to WiFi by clicking the corresponding SSID of WiFi, enter password and save it to connect to WiFi;
3. Plug out the ethernet cable and make sure that it’s connected to WiFi only;
4. Power it off and reboot it;

{% hint style="info" %}
:man\_mage: **Tips**: When streaming live video to YouTube or other media servers, it’s only supported to do that either wired connection or wireless connection, or else it doesn’t work if both connected. Besides, if you would like to switch the method of pushing video from wired to wireless, it’s necessary to plug out the Ethernet cable and power off to reboot the encoder first, then it will be changed to wirelessly push stream.
{% endhint %}

## Why cannot we still stream video to YouTube in the region of Europe when all settings are correct?

Please check if DNS is set correctly to EU. Right now the default DNS 8.8.8.8 might not be available in EU. Besides, it's recommended to use the DNS of your local largest ISPs or other DNS like Google in EU especially for cameras under wireless connection.

{% hint style="info" %}
:man\_mage: **Tips**: One of our customers in Poland also did such settings with primary DNS 192.168.0.1 and leave secondary DNS as blank which also make it to push live video to YouTube. If possible, you can also try this.
{% endhint %}

## Can we use H.265 encoding when pushing streams by RTMP?

No, only H.264 encoding can be supported for RTMP. And Adobe said clearly before it will be no more update and maintenance for RTMP, that’s why RTMP and RTSP can only support H.264 encoding.


# Latency

### How should we further lower the latency?

Normally it's better to use our recommended player to make it. If okay, please download the below player to do test:

| Version                                                                                                                 | Remark           |
| ----------------------------------------------------------------------------------------------------------------------- | ---------------- |
| [Windows\_Push\_Player\_2020-04-29](https://drive.google.com/file/d/1xsbiVyw3MVtw2Dja76iRRpBtDe9gWxIc/view?usp=sharing) | For encoder only |


# Video/Audio

In this section, you'll learn frequently asked questions about Video/Audio:

{% content-ref url="/pages/-MQ-pEkYMzlzaZny-\_tQ" %}
[Audio](/resources/faq/video-audio/audio)
{% endcontent-ref %}

{% content-ref url="/pages/-MVGPESfI9zz2fT1sd9R" %}
[Soundtrack](/resources/faq/video-audio/soundtrack)
{% endcontent-ref %}


# Audio

## How should we set Audio?

AAC for live broadcasting, G.711U for video surveillance.

## Why does it not work to stream to YouTube when switching audio input from HDMI to Line-in?

It's necessary to reboot the device directly after that to make it valid because the encoding algorithm is switched accordingly which causes the audio will be pending.

## Why are there so much noises with Aux Audio?

It’s strongly recommended to use standard 3.5mm audio connector with two black circles on it like below photo and volume should be less than 80.

![3.5mm Audio Connector](/files/-MQ-t4qB_khkQPGnAVz1)

## Can we use external audio by 3.5mm and audio by HDMI?

Negative, either of them can be used.

## Can we change the input volume and sampling rate of line-in audio?

Yes, it's only supported in the new firmwares.

## How should we clear voice of current of encoder?

Please follow below steps:

* Get the audio source by playing music on your smartphone, it's just used for verifying there is no voice of current of encoder;&#x20;
* Buy one audio filter&#x20;
* Get encoder and audio filter connected with GND.


# Soundtrack

## The difference between stereo, dual channel and mono

Assuming that the waveforms of the left and right channels of the dual channel are the same, there is no stereoscopic effect, and the effect is the same as that of the single channel. (That is to say, the two channels are not necessarily stereo.) When the waveforms of the left and right channels of the two channels are exactly the same, artificially creating a certain phase difference can create a wide sound field, making it three-dimensional, and artificially creating phase difference It is fixed, so this kind of stereo is called pseudo stereo. True stereo is two waveforms with completely different channels, each with a different phase difference every moment.

After understanding these principles, many novice problems can be easily solved.

### Is the recording in stereo or mono?

Since a microphone can only record two sound channels with exactly the same waveform, there is no difference between single and double sound recording. The only difference is that the available capacity for recording into a dual-channel hard disk becomes smaller.

### How to record in stereo?

Use a stereo microphone, or use two microphones to pick up the sound in different positions.

### Should I add a mono effector or a two-channel effector?

A dual-channel effector is equivalent to two effectors working. If a mono effector is connected to the stereo, there is no side effect. Generally, the effector that affects the phase will not have a mono plug-in. For example, you are in the MONO of WAVES. You can't find the delay plugin supertap 2-Tap Mod. It doesn't matter what is monophonic.

### What software can be used to eliminate the vocals in the song?

As mentioned in the previous theory, vocal cancellation is achieved through phase cancellation, so no software can really eliminate vocals, and the poor quality of the accompaniment is inevitable. Not only the vocals are canceled, but also because of the BASS and The phase difference of the drum is very small, and it is also cancelled out, so the anechoic accompaniment must be compensated for low frequency.

### Why does the vocals I recorded have a very obvious muffled sound?

The walls of the room without sound absorption will cause the reflected sound and the direct sound to have a certain degree of acoustic cancellation, especially the position where the microphone is pointing, that is, the position behind the singer. Avoiding offset is a problem that must be paid attention to in recording.


# Storage

In section, you'll learn frequently asked questions about storage:


# Security

## Can we change the password by our own?

Yes, but it's recommended to upgrade the latest firmware. Or else it might be failed to change the password directly on the page of Security.

## Why is it failed to log into the encoder after changing the password on the page of Security?

Previously it's not allowed to change the password directly on this page, therefore it's recommended for you to upgrade the latest firmwares.

**You can read more about how to upgrade the latest firmwares**:

{% content-ref url="/pages/-MP4TkkoSXDOIfmEunMO" %}
[Upgrade Firmware](/upgrade/upgrade-firmware)
{% endcontent-ref %}


# Upgrade

## What should we do if it prompts you "failed to upgrade" or "upload failure"?

1. Please double check whether the network connection is normal;
2. Please select the device(s), click "Cancel" and then click "Upgrade" again;

## What should we do if it's failed to detect the encoder via IPCManager after upgrading?

1. Please double confirm whether the encoder can be powered on and running;
2. Please make sure you still remember the IP of encoder and it's okay to PING it;
3. Please download and install [**IPCManager\_V3.00.08**](https://drive.google.com/file/d/16NNORZUhGCf6yIZPocKxTnZJ6Sb_KXQf/view?usp=sharing) and follow below steps:

* Always PING 192.168.1.120 (for example)
* Click Firmware Upgrade->Enter the Specified IP->Add IPC
* Select the latest firmare->Enter User Name and Password->Select the device->Upgrade
* If failed to upgrade, please try to connect it to your PC with ethernet cable and try again;

![](/files/-MafdU7XQkb2Xic7woLs)


# OBS

Get stream for OBS software

## Video Tutorial

In this video, we're going to show you how to get stream from our encoder to OBS software so that you can still use OBS software to do live streaming or broadcasting.

{% embed url="<https://youtu.be/vviXT-xQ9Yo>" %}


# vMix

Get stream for vMix

## Video Tutorial

In this video, we're going to show you how to get stream from our encoder to vMix so that you can still use vMix to do live streaming or broadcasting.

{% embed url="<https://youtu.be/PPUev4IySaY>" %}


# XSplit

Get stream for XSplit

## Video Tutorial

In this video, we're going to show you how to get stream from our encoder to XSplit so that you can still use XSplit to do live streaming or broadcasting.

{% embed url="<https://youtu.be/J9E-5meAkNI>" %}


# YouTube


# About JTOKEN

JTOKEN is dedicated to provide our customers with the professional live streaming devices like HDMI video encoder and network cameras for live broadcasting video to YouTube Facebook etc. as well as industrial communication devices like 5G 4G IoT/M2M-optimized industrial modules, industrial adapters, industrial routers etc.

{% hint style="info" %}
:man\_mage: **Tips**: All of firmwares should be upgraded with the tool "[**IPCManager**](https://docs.exvist.com/encoder/tools/ipcmanager/download)" only!!!
{% endhint %}

## UPDATING

## Product Line

{% content-ref url="/spaces/SO2A6T6JsjjGdSmputEq" %}
[Video Encoder](https://docs.jtokenapp.com/)
{% endcontent-ref %}

{% content-ref url="/spaces/mrI4pjyGxxoMrdFX0oer" %}
[Network Camera](https://docs.jtokenapp.com/live-camera/)
{% endcontent-ref %}

{% content-ref url="/spaces/CTEn0EhKzVGr1NreS4eP" %}
[4K Extender](https://docs.jtokenapp.com/4k-extender/)
{% endcontent-ref %}

{% content-ref url="/spaces/yK6nFqTt4ziUhg7Ujlye" %}
[1080P Extender](https://docs.jtokenapp.com/1080p-extender/)
{% endcontent-ref %}


# Introduction

## Brief Introduction

Thanks for purchasing our products. The video encoder is mainly used for CCTV surveillance, IPTV live broadcast, WeMedia broadcast, major sports broadcast, remote teaching, tele-medicine, wedding ceremonies, video conference etc. It adopts high performance SOC which is capable of collection, compression and transmission of video and audio together. Integrated with H.265 video encoding algorithm, it can be better to transmit and save the videos by halving storage space and bandwidth. The embedded web server allows users to easily monitor and remotely control front-end video from browsers like IE, Microsoft Edge, Google Chrome, Firefox, Safari etc. If possible, it’s recommended to use Google Chrome directly.

The tested streaming media servers include Tencent Cloud, Alibaba Cloud, Baidu Cloud, 163Yun, QINIU, AUDIANYUN, LE Cloud, MUDU.TV, Youtube and Wowza etc. It’s compatible with Hikvision’s NVR & CMS (iVMS-4200) and Dahua’s NVR & CMS (SmartPSS) by private protocols. Video protocols like TS stream, RTMP, HTTP, RTSP and ONVIF are all supported. It also supports AAC、G.711U and G.711A audio encoding.

{% hint style="info" %}
:man\_mage: **NOTE:** This document might be changed and updated at any time without notice. If you have any questions, please contact us directly.
{% endhint %}

## Function Introduction

{% embed url="<https://youtu.be/WSsYhH0XFRo>" %}


# Quick Start

In this section, you will learn how to quickly start live streaming to YouTube, Facebook, Twitch etc. with our encoder. Please follow below steps:

{% content-ref url="/pages/-MRyZG2YjIVvye0eXmii" %}
[1️⃣Connection Diagram](/video-encoder-pro/getting-started/quick-start/connection-diagram)
{% endcontent-ref %}

{% content-ref url="/pages/-MRyZOE6JJRPN3Za4KFs" %}
[2️⃣Download & Install](/video-encoder-pro/getting-started/quick-start/download-and-install)
{% endcontent-ref %}

{% content-ref url="/pages/-MRyZU0dKtPcOvzORNQV" %}
[3️⃣Configure IP](/video-encoder-pro/getting-started/quick-start/configure-ip)
{% endcontent-ref %}

{% content-ref url="/pages/-MRyZWUiLZf\_EmV48qCD" %}
[4️⃣Access Encoder](/video-encoder-pro/getting-started/quick-start/access-encoder)
{% endcontent-ref %}

{% content-ref url="/pages/-MRyZh2W77t1kszxPI\_w" %}
[5️⃣Configure Video](/video-encoder-pro/getting-started/quick-start/configure-video)
{% endcontent-ref %}

{% content-ref url="/pages/-MRyZmVrXQnynr0VEAwG" %}
[6️⃣Configure RTMP](/video-encoder-pro/getting-started/quick-start/configure-rtmp)
{% endcontent-ref %}


# 1️⃣Connection Diagram

## Connection Diagram

Power on encoder and connect it to router via ethernet cable

![Connection Diagram](/files/-MP4-3vgzLWR0BGMlT2F)

{% hint style="info" %}
:man\_mage: **Tips:** At the very beginning, it's strongly recommended to follow this instructions to connect the encoder, especially for network segment issues.
{% endhint %}


# 2️⃣Download & Install

## Download IPCManager <a href="#download-and-install" id="download-and-install"></a>

Download it from the following links

| OS      | Links                                                                                                                          |
| ------- | ------------------------------------------------------------------------------------------------------------------------------ |
| Windows | ​[NEU\_IPCManager\_V4.03.06\_win\_x86-64](https://drive.google.com/file/d/11X9uJfAIA2C2iturCkS2_zG86ejT1mGK/view?usp=sharing)​ |
| Mac     | ​[NEU\_IPCManager\_V4.02.37\_mac\_x86-64](https://drive.google.com/file/d/1TvSnfjKkKfueP15la12CKAvs2rgZJI9c/view?usp=sharing)​ |

## Install IPCManager&#x20;

Install it by the following steps:

* Right click the application and run as administrator;
* Select the corresponding language from the drop-down list (English, Polish, Russian, Japanese, German, Simplified Chinese, Traditional Chinese are available for Windows. Only English for MAC version.)
* Click Next-->Next-->Install

{% content-ref url="/pages/-MPYz7uRK\_qKFCqzrUkW" %}
[Download](/video-encoder-pro/tools/encdevicetool/download)
{% endcontent-ref %}


# 3️⃣Configure IP

## Configure IP via IPCManager

* Run IPCManager (If you already installed it)
* Enter username & password (admin & 12345 by default)
* Select the encoder you would like to set
* Click checkbox of DHCP-->Modification-->Close-->Refresh

![](/files/-MP41qnTWu3p_6BEpCo7)

{% hint style="info" %}
:man\_mage: **NOTE**: please ensure the encoder and your PC are on the same network segment if it’s connected to the same router. That’s why it’s recommended to use DHCP to obtain IP address to make it for sure.
{% endhint %}

### Video Tutorial <a href="#video-tutorial" id="video-tutorial"></a>

{% embed url="<https://youtu.be/xizUeJn7RT8>" %}


# 4️⃣Access Encoder

## Access Encoder from a Browser

* Start a browser like IE, Chrome, Firefox (Chrome Recommended);
* Enter the IP address you configured above via IPCManager;
* Enter username (admin) and password (12345 by default);

![Login](/files/-MP4476WS2cJK4nvR0D9)

* Click “Sign In” and the Preview page opens in your browser

![Preview](/files/-MP47f8SiFBV7I3Mtc1l)

{% hint style="info" %}
:man\_mage: **Tips:** Generally it's recommended to access the encoder from Chrome. But for the issue of Flash, please don't worry about that. We're doing our best to add HTML5. Once firmware is released, we will updated accordingly.
{% endhint %}

## Video Tutorial

{% embed url="<https://youtu.be/gOMw1VFFaCQ>" %}


# 5️⃣Configure Video

## Configure Video

* Go to Setting-->Video/Audio-->Video&#x20;
* Key Interval set as 10(Reference Value)&#x20;
* Bitrate set as 500(Reference Value)

![](/files/-MP4IIAXXyaQj4VdC0ip)

{% hint style="info" %}
:man\_mage: **Tips:** At the every beginning, it's strongly recommended for you to use the reference values to start streaming because much more uplink bandwidth will be consumpted. Or else it might affect the effect of pushing.
{% endhint %}


# 6️⃣Configure RTMP

Take YouTube as example

## Configure RTMP Address <a href="#configure-rtmp" id="configure-rtmp"></a>

* Go to Setting-->Network-->RTMP-->Enable(True)
* Enter Push URL: copy Stream URL and Stream Key from YouTube Studio into column of Push URL below

![RTMP PUSH URL](/files/-MP4K1SaTH58xaRL3U0i)

## YouTube Studio

Go back to YouTube Studio after setting RTMP PUSH URL


# Aerial Video

{% embed url="<https://youtu.be/AAtLPyZNdRQ>" %}


# EncDeviceTool

## UPDATING. Not Available Anymore!

## What is the EncDeviceTool?

As for encoders, EncDeviceTool is just one tool designed for below:

* Searching encoders in the attached network;
* Quickly modifying IP addresses in batch;
* Upgrading the latest firmware for encoders in batch;
* Restoring the encoder to the default factory settings;
* Rebooting the encoder;
* Modifying the password;

{% hint style="info" %}
:man\_mage: **Tips:**  Usually it's only designed for the above features, it's not workable to do more settings like wireless connection via EncDeviceTool.
{% endhint %}

**You can read more about how to upgrade via EncDeviceTool**:

{% content-ref url="/pages/-MP4TkkoSXDOIfmEunMO" %}
[Upgrade Firmware](/video-encoder-pro/upgrade/upgrade-firmware)
{% endcontent-ref %}


# Download

## Download

Download EncDeviceTool from the following links:

{% file src="/files/NHQvGHgiZyPWrV5U35gs" %}

{% file src="/files/NfYy3EkRwH6eBxYtvl8O" %}

* NOTE: Windows only. **Strongly Recommended!!! Upgrading & Searching Available.**


# Quick Start

## Quick Start for IPCManager

{% embed url="<https://youtu.be/AoD4s09XnwE>" %}

## Modify Password via IPCManager

* Run IPCManager if you already installed it;
* Go to Tab "Configurations"->Refresh->Modify Password
* Enter the new password->Confirm password->Click "Set"
* Try to access the encoder from browser to verify whether it's valid;

{% hint style="info" %}
:man\_mage: **Tips:**  It's okay to modify the password via IPCManager and UI if you already upgraded the latest firmware V2.41.201231.&#x20;
{% endhint %}


# ActiveX

Available for IE only

## UPDATING. Not Available Anymore!

## Download

Download ActiveX from the following link if you don't have:

{% file src="/files/-MlXyRfDq9BIWmRIfEVb" %}
IPCOCX4 version 4.3.0
{% endfile %}

NOTE: HTML 5 Supported.

{% hint style="info" %}
:man\_mage: **Tips**: It's strongly recommended for you to install the above ActiveX and then restart your PC to make it valid. Later it should be easier for you to preview live video feed from browser like IE.
{% endhint %}


# Preview

## Preview

* Start a browser like IE, Chrome, Firefox (Chrome Recommended);
* Enter the IP address you configured above via IPCManager;
* Enter username (admin) and password (12345 by default);
* Click “Login” and the Preview page opens in your browser

![](/files/VgRrBR7ZQJ8mWd32tQLo)

![](/files/Xn3P45Fp3jlWJh1DJ9Di)

| Button | Remark      |
| ------ | ----------- |
| HD     | Main Stream |
| SD     | Sub Stream  |

{% hint style="info" %}
:man\_mage: **Tips:** It's easier to switch video stream between main stream and sub stream by clicking "HD" and "SD" on the bottom page of Live View.
{% endhint %}

## Video Tutorial

{% embed url="<https://youtu.be/gOMw1VFFaCQ>" %}

**You can read more about FAQ for Preview**:

{% content-ref url="/pages/-MPj6gw4C9iTSzTJ8BQo" %}
[Preview](/video-encoder-pro/resources/faq/preview)
{% endcontent-ref %}


# System

Go to **Setting**, you will see the status of signal input as below:

![](/files/sgaR526NlB1KXTi0aQeF)

In this section, you will learn more system information:

{% content-ref url="/pages/-MPZY7TfxU0XPgGEjDcd" %}
[System Setting](/video-encoder-pro/setting/system/system-setting)
{% endcontent-ref %}

{% content-ref url="/pages/-MPsEqzWnvoVgkgxStXe" %}
[Date & Time](/video-encoder-pro/setting/system/date-and-time)
{% endcontent-ref %}

{% content-ref url="/pages/-MPZYEliOH20T2ZMHiLQ" %}
[System Info](/video-encoder-pro/setting/system/system-info)
{% endcontent-ref %}

{% content-ref url="/pages/-MPZYLKmaJha\_qKX62yT" %}
[Maintain](/video-encoder-pro/setting/system/maintain)
{% endcontent-ref %}


# System Setting

## System Setting

* Go to Setting->System Setting->Select "System Mode" from the dropdown list: 2\*1080P\@25/30+D1\@25/30 or 1\*1080P\@50/60

![](/files/gv8JeN59eZLFP70ZPchd)

{% hint style="info" %}
:man\_mage: **Tips**: If "1920x1080P\@30HZ" is shown in the video input, that means no video source is detected via HDMI. Please check whether HDMI cable is well plugged in or not.
{% endhint %}


# Date & Time

## Time Zone

* Go to Setting->System->Date & Time

| Items        | Description                  |
| ------------ | ---------------------------- |
| Date         | Current exact date           |
| Time         | Current time                 |
| Time Zone    | Select the correct time zone |
| Sync mode    | Manually/NTP(By default)     |
| NTP server   | pool.ntp.org(By default)     |
| NTP port     | 123(By default)              |
| NTP interval | 1/2/3/4/5/6H                 |

![](/files/mHXCyMG1lCPJPouz2etL)

**You can learn more about date & time on the page of OSD:**

{% content-ref url="/pages/-MPazgoIYp5Zi38vb75r" %}
[OSD](/video-encoder-pro/setting/video-audio/osd)
{% endcontent-ref %}


# System Info

## System Info

* Go to Setting->System->System Info

| Item             | Description                                                                              |
| ---------------- | ---------------------------------------------------------------------------------------- |
| Firmware version | Current firmware version and date of release which you can tell from the version number. |
| Hardware version | Current hardware version                                                                 |
| Mac address      | Unique Mac address                                                                       |
| Serial number    | The serial number of this unit                                                           |
| P2P              | The P2P number                                                                           |

![](/files/sCNouenwode3qtPglmtA)


# Maintain

## Maintain

* Go to Setting->System->Maintain

| Item           | Description                                                                 |
| -------------- | --------------------------------------------------------------------------- |
| System reboot  | Click "System reboot" to reboot the encoder                                 |
| System default | Click "System default" to reset the encoder to the default factory settings |
| Upgrade        | Strongly recommended to do upgrading via **EncDeviceTool**                  |

![](/files/oXJp3umuC0A2yaBDE7y7)

**You can read more about how to upgrade via EncDeviceTool**

{% content-ref url="/pages/-MP4TkkoSXDOIfmEunMO" %}
[Upgrade Firmware](/video-encoder-pro/upgrade/upgrade-firmware)
{% endcontent-ref %}


# Video/Audio

In this section, you will learn how to set audio, video, OSD etc.:

{% content-ref url="/pages/-MPazbCYvFPBdW0u8Hhl" %}
[Audio](/video-encoder-pro/setting/video-audio/audio)
{% endcontent-ref %}

{% content-ref url="/pages/-MPaze\_AD7NZg-3DKRr9" %}
[Video](/video-encoder-pro/setting/video-audio/video)
{% endcontent-ref %}

{% content-ref url="/pages/-MPazgoIYp5Zi38vb75r" %}
[OSD](/video-encoder-pro/setting/video-audio/osd)
{% endcontent-ref %}

{% content-ref url="/pages/-MPazjT8-NbKMUm8bk02" %}
[Image](/video-encoder-pro/setting/video-audio/image)
{% endcontent-ref %}


# Audio

## Audio

* Go to Setting->Video/Audio->Audio

| Item          | Description                 |
| ------------- | --------------------------- |
| Audio input   | HDMI or Line-in(3.5mm only) |
| Samples       | 48000                       |
| Codec type    | G.711A/G.711U/AAC           |
| Bitrate       | 48K, 64K, 128K, 256K        |
| Channel       | Stereo/Mono                 |
| Output volume | 0\~100 (For intercom only)  |

![](/files/VORrUEnJTz4nRzALOEgX)

{% hint style="info" %}
:man\_mage: **Tips**: It's necessary to reboot the device if you would like to switch audio input from HDMI to Line-in or Line-in HDMI when streaming to YouTube.
{% endhint %}

{% content-ref url="/pages/-MQ-pEkYMzlzaZny-\_tQ" %}
[Audio](/video-encoder-pro/resources/faq/video-audio/audio)
{% endcontent-ref %}


# Video

## Video

* Go to Setting->Video/Audio->Video

| Item              | Description                                                             |
| ----------------- | ----------------------------------------------------------------------- |
| Video             | Main stream/Sub stream                                                  |
| Codec type        | H.264/H.265                                                             |
| Resolution        | <p>Up to 1920*1080P(Main Stream)</p><p>Up to 1920*1080P(Sub Stream)</p> |
| Bitrate Mode      | VBR/CBR                                                                 |
| Framerate         | Up to 60fps                                                             |
| GOP(Key Interval) | 5-200                                                                   |
| Bitrate           | 64-12000Kbit/s                                                          |
| Quality           | 0-5(VBR available only)                                                 |
| Audio             | ON/OFF                                                                  |

{% hint style="info" %}
:man\_mage: **Tips**: 1. It depends on the chips and system mode. If system mode is 1\*1080P\@50/60, then it can set at most 60fps.

2\. Set lower Key interval if better image quality is required.

{% endhint %}

![](/files/cbzdNOFYfdmRdI8zCNYt)

{% hint style="info" %}
:man\_mage: **Tips**:&#x20;

1. If system mode is 1\*1080P\@50/60, then it can be set at most 60fps.
2. Set lower Key interval if better image quality is required.
3. It's recommended to set lower bitrate like 500Kbits/s at the very beginning if your local bandwidth is not enough.
   {% endhint %}


# OSD

## Video

| Items   | Options                |
| ------- | ---------------------- |
| Channel | Main stream/Sub stream |

## Date & Time

| Items       | Options                     |
| ----------- | --------------------------- |
| Enable      | True: Enable/False: Disable |
| X pos       | 0-1920                      |
| y pos       | 0-1080                      |
| Font        | 8-128                       |
| Color       | #000000-#FFFFFF             |
| Date format | YYYYMMDD/MMDDYYYY/DDMMYYYY  |
| Time format | 24H/12H                     |

## Text OSD

| Items       | Options                                      |
| ----------- | -------------------------------------------- |
| Enable      | True: Enable/False: Disable                  |
| X pos       | 0-1920                                       |
| y pos       | 0-1080                                       |
| Font        | 8-128                                        |
| Color       | #000000-#FFFFFF                              |
| Transparent | 0-128                                        |
| Content     | Enter what you'd like to show when streaming |
| Move        | True: Enable/False: Disable                  |

## Picture OSD

| Items        | Options                     |
| ------------ | --------------------------- |
| Enable       | True: Enable/False: Disable |
| X pos        | 0-1920                      |
| y pos        | 0-1080                      |
| Transparent  | 0-128                       |
| Picture name | Name the picture you upload |
| Picture      | Upload picture in .jpg only |

![](/files/Ul8pMWdBltJbTMIH62qw)


# Image

## Basic Settings

| Items      | Options |
| ---------- | ------- |
| Saturation | 0-100   |
| Brightness | 0-100   |
| Sharpness  | 0-100   |
| Contrast   | 0-100   |

![](/files/RuTxKrDvpkIGaRcQZpSO)

## Video Tutorial(Not Available at this moment)

{% embed url="<https://youtu.be/VVZ_vOj067c>" %}


# Network

In this section, you will learn how to set network settings:

{% content-ref url="/pages/-MPZYw1m3KuE24mzPuTT" %}
[TCP/IP](/video-encoder-pro/setting/network/tcp-ip)
{% endcontent-ref %}

{% content-ref url="/pages/-MPZZ03bpnlnX1uddw10" %}
[DDNS](/video-encoder-pro/setting/network/ddns)
{% endcontent-ref %}

{% content-ref url="/pages/-MPaygZvv47dJmk1fGu3" %}
[WIFI](/video-encoder-pro/setting/network/wifi)
{% endcontent-ref %}

{% content-ref url="/pages/-MPaym\_JKIeSmB0I209G" %}
[HTTP](/video-encoder-pro/setting/network/http)
{% endcontent-ref %}

{% content-ref url="/pages/-MPayqWAxgHQ\_xe1yKKS" %}
[RTSP](/video-encoder-pro/setting/network/rtsp)
{% endcontent-ref %}

{% content-ref url="/pages/-MPaytyCyrg-6-59Vez3" %}
[RTMP](/video-encoder-pro/setting/push/rtmp)
{% endcontent-ref %}

{% content-ref url="/pages/-MPayxXnWh0sDUQiVB11" %}
[SRT](/video-encoder-pro/setting/push/srt)
{% endcontent-ref %}

{% content-ref url="/pages/-MPaz-Q3uKWQwwm1wiTA" %}
[Multicast](/video-encoder-pro/setting/network/multicast)
{% endcontent-ref %}

{% content-ref url="/pages/-MPaz30nGqEgGGhSBcbF" %}
[Unicast](/video-encoder-pro/setting/network/unicast)
{% endcontent-ref %}


# TCP/IP

## TCP/IP

* Go to Setting->Network->TCP/IP

| Item      | Description               |
| --------- | ------------------------- |
| DHCP      | Obtain IP via DHCP server |
| Static IP | Manually set IP           |
| DNS       | Default DNS 8.8.8.8       |

![](/files/R8XBDP6nowEjbXd8SRjc)

{% hint style="info" %}
:man\_mage: **Tips**: We're afraid the default DNS might not be available in EU. If it's failed to push live stream to YouTube, please try to change another DNS.
{% endhint %}

## Configure IP(Not Available at this moment)

### Configure IP via IPCManager

* Run IPCManager (If you already installed it)
* Enter username & password (admin & 12345 by default)
* Select the encoder you would like to set
* Click checkbox of DHCP-->Modification-->Close-->Refresh

![Obtain IP via DHCP](/files/-MP41qnTWu3p_6BEpCo7)

### Video Tutorial

{% embed url="<https://youtu.be/xizUeJn7RT8>" %}
Configure IP via IPCManager
{% endembed %}

{% content-ref url="/pages/-MPxHLs8V0pH94ly0\_gs" %}
[TCP/IP](/video-encoder-pro/resources/faq/network/tcp-ip)
{% endcontent-ref %}


# DDNS

## DDNS

* Go  to Setting->Network->DDNS

| Item            | Description                          |
| --------------- | ------------------------------------ |
| Item            | Description                          |
| Enable          | Check the checkbox to Enable/Disable |
| Server          | 3322 or Oray to select               |
| Domain          | Enter domain                         |
| Username        | Enter username of the above domain   |
| Password        | Enter password of the above domain   |
| Update Interval | 1H, 2H, 4H, 6H, 12H to select        |

![](/files/A7wSA8cJeuFiv36nDJBk)


# WIFI

Only Available for WiFi Encoders

## Configure WiFi

* Go to Setting-->Network-->WiFi-->Double Click Trusted SSID&#x20;
* Enter correct password to SSID and Click “Save”&#x20;
* Refresh and Link Status will be shown “Connected” below which means it’s already connected to WiFi. If disconnected, please try it again or check whether MAC address of this encoder is in the whitelist of your router.

![](/files/fx1qFUvvCLfgssQBNX0C)

{% hint style="info" %}
:man\_mage: **Tips**:&#x20;

1. The name of SSID can only include numbers and letters in English, or it might cause the failure of connection.
2. It's necessary to plug out the ethernet cable and power off the encoder to reboot it to make WiFi valid.
   {% endhint %}

**You can read more about FAQ for WIFI**:

{% content-ref url="/pages/-MPxKOo3dssxSOQ\_nc02" %}
[WIFI](/video-encoder-pro/resources/faq/network/wifi)
{% endcontent-ref %}


# HTTP

## HTTP

* Go to Setting->Network->HTTP

| Item        | Description                                                                                                                                                                                 |
| ----------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Port        | Change port if required                                                                                                                                                                     |
| Main Stream | <p>TS Preview URL: <http://192.168.1.120/ts/0>;<br>TS Stream mode: Complex/Video/Audio;<br>HLS Preview URL: <http://192.168.1.120/hls/0.m3u8>;<br>HLS Stream mode: Complex/Video/Audio;</p> |
| Sub Stream  | <p>TS Preview URL: <http://192.168.1.120/ts/1>;<br>TS Stream mode: Complex/Video/Audio;<br>HLS Preview URL: <http://192.168.1.120/hls/1.m3u8>;<br>HLS Stream mode: Complex/Video/Audio;</p> |
| TS          | 0: Main Stream/1: Sub Stream                                                                                                                                                                |
| HLS         | 0: Main Stream/1: Sub Stream                                                                                                                                                                |
| Complex     | Video & Audio together                                                                                                                                                                      |

![](/files/OBZNgznshDWm2YHwk4lO)

{% hint style="info" %}
:man\_mage: **Tips**: it's supported to play video via HLS protocol on VLC and smartphone. Just paste the above links into VLS or your smartphone.
{% endhint %}

You can read more about FAQ for TS and HLS:

{% content-ref url="/pages/-MPxKYPwiombeRTq8a\_y" %}
[HTTP](/video-encoder-pro/resources/faq/network/http)
{% endcontent-ref %}

## Video Tutorial for Native Stream HLS

In this video, we're going to show you how to use HLS to view H.264 video stream in browser-Chrome/Safari on our iPhone.

{% embed url="<https://youtu.be/Es5pPhaz7zY>" %}

## Video Tutorial for Streaming Audio Only

{% embed url="<https://youtu.be/BiNbQ8O3T68>" %}


# RTSP

## RTSP

* Go to Setting->Network->RTSP

| Item        | Description                                                                                |
| ----------- | ------------------------------------------------------------------------------------------ |
| Port        | Change port if required                                                                    |
| Main Stream | <p>Preview URL: rtsp\://192.168.1.120:554/live/0;<br>Stream mode: Complex/Video/Audio;</p> |
| Sub Stream  | <p>Preview URL: rtsp\://192.168.1.120:554/live/1;<br>Stream mode: Complex/Video/Audio;</p> |
| Complex     | Video & Audio together                                                                     |

![](/files/BODMjDr1fsBJaHa9m84A)

### How can we get lower latency via VLC when playing video on your iPad?

{% embed url="<https://youtu.be/b9uSwdg_Tbo>" %}


# Multicast

## Multicast

* Go to Setting->Network->Multicast

| Item        | Description                                                                                           |
| ----------- | ----------------------------------------------------------------------------------------------------- |
| Main Stream | <p>Enable: Check the checkbox;<br>Multicast address: 224.1.2.3;<br>Port: change port if required;</p> |
| Sub Stream  | <p>Enable: Check the checkbox;<br>Multicast address: 224.1.2.3;<br>Port: Change port if required;</p> |

![](/files/tjg92Mxg5zim9OiQKPqH)


# Unicast

## Unicast

* Go to Setting->Network->Unicast

| Item        | Description                                                                                           |
| ----------- | ----------------------------------------------------------------------------------------------------- |
| Main Stream | <p>Enable: Check the checkbox;<br>Unicast address: 192.168.1.3;<br>Port: change port if required;</p> |
| Sub Stream  | <p>Enable: Check the checkbox;<br>Unicast address: 192.168.1.3;<br>Port: change port if required;</p> |

![](/files/AWhN0fN5dHNNfLzcG9wy)


# Push


# RTMP

## RTMP

* Go to Setting->Network->RTMP

| Item        | Description                                                                                         |
| ----------- | --------------------------------------------------------------------------------------------------- |
| Main Stream | <p>Enable: Check the checkbox;<br>Video Push: Enter PUSH URL;<br>Push Mode: Complex/Video/Audio</p> |
| Sub Stream  | <p>Enable: Check the checkbox;<br>Video Push: Enter PUSH URL;<br>Push Mode: Complex/Video/Audio</p> |
| Push Mode   | Three modes: Complex(Video\&Audio), Video only, Audio only                                          |
| Push URL    | Get the URL from live streaming platform                                                            |

![](/files/rEu9TP8ZgSJAmfto8Zcf)

You can read more about FAQ for RTMP:

{% content-ref url="/pages/-MQ-oSMMZPkOYDY7qQVw" %}
[RTMP](/video-encoder-pro/resources/faq/network/rtmp)
{% endcontent-ref %}


# SRT

## What is SRT?

SRT, the abbreviation of Secure Reliable Transport protocol, is an open source live streaming protocol which brings pristine quality, low latency live video over the public Internet.

## Configure SRT

* Go to Setting->Network->SRT

| Item        | Description                                                                                         |
| ----------- | --------------------------------------------------------------------------------------------------- |
| Main Stream | <p>Enable: Check the checkbox;<br>Video Push: Enter PUSH URL;<br>Push Mode: Complex/Video/Audio</p> |
| Sub Stream  | <p>Enable: Check the checkbox;<br>Video Push: Enter PUSH URL;<br>Push Mode: Complex/Video/Audio</p> |
| Push Mode   | Three modes: Complex(Video\&Audio), Video only, Audio only                                          |
| Push URL    | Get the URL from your SRT server                                                                    |

![](/files/14PZaOjrnim4yErWewAD)


# Storage

Only available for encoder with SD card slots

In this section, you will learn how to use our encoder to record video:&#x20;

{% content-ref url="/pages/-MPb-24YcOcuVURCj2sp" %}
[Storage](/video-encoder-pro/setting/storage/sdcard)
{% endcontent-ref %}

{% content-ref url="/pages/-MPb-80n7h2iFDvZ1MVK" %}
[Record](/video-encoder-pro/setting/storage/record)
{% endcontent-ref %}

{% content-ref url="/pages/-MPb-BFuYidH7S6hV8j3" %}
[View Record](/video-encoder-pro/setting/storage/view-record)
{% endcontent-ref %}


# Storage

## Storage

* Go to Setting-->Storage-->Click “Storage”-->Insert SD card&#x20;
* Refresh to check if SD card can be detected and format it

![](/files/k40UhZKcaug9b6G0rIma)




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