FAQ

Why is it failed to screen mirroring after tabbing the button of transmitter?

There're several possible reasons below:

• Please check whether the transmitter and receiver are well paired before using; If not, please try to pair the transmitter and receiver again;

• Please check whether the driver is installed successfully if it's the first time to use it;

• Please check whether there's one pop-up message "Connected, Ready to Share" on the right bottom side of your PC;

• Please check whether the receiver has successfully powered on and entered the standby screen;

-->If still failed after the above confirmation, then it might be related to the long transmission distance which should be necessary to shorten accordingly.

Why does it show "Black Screen" or "No Image"?

There're several reasons as below:

• Please check whether the display/monitor is well powered on and running;

• Please check whether the indicator of receiver is lit up successfully;

• Please check whether the HDMI cable is well connected and input channel of display/monitor is correct or switched correctly;